Help, Support and Feedback

If there are questions or queries about the use of Microsoft Teams for Remote Learning, there are a variety of sources of information and help / advice.

If you are a pupil, then please visit the Pupil Video Guides pages by clicking this link

Feel free to contact Mr Bennett or Mr McVoy if your question relates specifically to the use of Microsoft Teams.

If you have technical issues about hardware, please contact the IT Helpdesk at School.

If you want some quick and easy guides on using any of the following Microsoft products, please use the links from the Microsoft website below:

Distance Learning guide for Pupils: https://support.office.com/en-us/article/remote-learning-with-office-365-for-students-eea3ee92-ba42-4217-90d4-155f9a5477e4#ID0EABAAA=Get_started

Distance Learning guide for Parents: https://support.office.com/en-us/article/distance-learning-with-office-365-guidance-for-parents-and-guardians-89d514f9-bf5e-4374-a731-a75d38ddd588?ui=en-US&rs=en-US&ad=US

Teams help: https://support.office.com/en-gb/teams

OneDrive help: https://support.office.com/en-gb/onedrive

Word help: https://support.office.com/en-gb/word

PowerPoint help: https://support.office.com/en-gb/powerpoint

OneNote help: https://support.office.com/en-gb/onenote

Quote from Y13 parent: “I feel the communication, support and involvement between school and home has been excellent and structured. I believe our son is enjoying the remote lessons and that it is very productive”

Quote from Y11 parent: “Very much appreciate all the communication from Sedbergh regarding the process and for having everything put in place for the students to continue learning.”

Year 11 parent: “Our daughter was very well prepared for the whole Remote Learning process.  We felt the school started early with Microsoft Teams, trained our child on using the system so she was well briefed and the technical aspect of the sessions has generally worked well.”